How can we help you?

Registering a Saidina International account allows you to access personalized shopping experiences, track your orders, save your favourite products, and receive exclusive deals and offers.

You can create an account by visiting our website bukharymart.my or app and clicking on Sign Up. Fill in your details, verify your email or mobile number, and your account will be ready.

We accept a variety of payment methods, including:

• Credit / Debit Cards (Visa, Mastercard)
• Internet Banking
• Digital Wallets (e.g. GrabPay, Apple Pay, Google Pay)
• Cash on Delivery (COD)
• Gift Cards or Saidina International Wallet

We offer the following delivery options:

• Standard Delivery: Usually takes 3–5 business days.
• Express Delivery: Delivered within 1–2 business days.
• Same-Day Delivery: Available in select locations for orders placed before the cutoff time.

We offer a hassle-free return policy. Most products can be returned within 7–30 days of delivery, depending on the product category. Items must be unused, in their original packaging, and with all tags intact.